Care & Maintenance

Natural and engineered stones are meant to last a lifetime if properly cared for!  Fortunately, the care and maintenance of stone products is relatively easy.  Click on the various tabs below to learn more about how to care for your specific product type.

Cleaning & Regular Maintenance

Cleaning your granite countertops after each use (or at least daily) is recommended. Use warm, soapy water or any ammonia-free and bleach-free cleaning solution to wipe up dirt, spills, or any other residue.  Feel free to also use any product specifically marketed as a granite cleaner or granite-safe product.  You can also ask us about our 3-in-1 “Cleaner, Protecter, Polisher”, available for purchase!

Sealing

In order to help protect your granite, a sealer solution applied (either the standard 1-year or upgraded 15-year option, depending on your selection) at the time of fabrication.  The sealer prevents liquid absorption and staining.  If you select the standard 1-year sealer, you must remember to re-seal the granite one year after our factory sealer was applied.  A properly applied sealer will cause water to bead up on the surface of the stone, rather than penetrate the stone.

Heat

Granite is a heat-resistant stone.  This gives you the ability to place hot pots directly on the surface. However, it is best practice to use a heat trivet as extra protection.  As with any product, granite is not indestructible.

Scratching

Granite is scratch-resistant.  This gives you the ability to cut directly on the surface, although you may eventually dull your knives!  It is best practice to use a cutting board as extra protection, especially for heavy cutting and chopping.  Remember, granite is not indestructible, therefore it is not scratch-proof!  If you ever find your granite has scratched, contact us to see how we can help remedy the situation.

Staining

While all granite is porous, certain colors are more susceptible to staining than others. Sealer prevents liquid absorption and staining, thus preventing staining.  If you begin to notice discoloration or watermarks on your granite surface, please contact us as soon as possible.  It is best practice to clean up liquid spills immediately.

Durability

Granite can chip or break if impacted by a heavy object.  Do not stand on your countertop or bang items against it.  Use care when placing large or heavy objects on your countertops.

Cleaning & Regular Maintenance

Cleaning your quartz countertops after each use (or at least daily) is recommended. Use warm, soapy water or any ammonia-free and bleach-free cleaning solution to wipe up dirt, spills, or any other residue.  Feel free to also use any product specifically marketed as a granite or quartz cleaner or granite-safe or quartz-safe product.  You can also ask us about our 3-in-1 “Cleaner, Protecter, Polisher”, available for purchase!

Sealing

Quartz does NOT require sealer, as it manufactured with a polymer resin that serves as a permanent sealant.

Heat

Quartz is a heat-durable product.  Due to the fact that it is not 100% natural, is can crack or pop if high temperatures are applied to a concentrated area.  Avoid placing hot pots and slow cookers directly on the surface. It is best practice to use a heat trivet as extra protection.  As with any product, quartz is not indestructible.

Scratching

Quartz is scratch-resistant.  This gives you the ability to cut directly on the surface, although you may eventually dull your knives!  It is best practice to use a cutting board as extra protection, especially for heavy cutting and chopping.  Remember, quartz is not indestructible, therefore it is not scratch-proof!  If you ever find your quartz has scratched, contact us to see how we can help remedy the situation.

Staining

Quartz is virtually stain-proof due to the fact that it is engineered with a built-in sealer; however, certain products such as nail polish, permanent marker, or turmeric can leave “ghost marks” if they are left to sit on the quartz surface for too long.  Aggressive scuff marks or spills on quartz can be removed using any non-abrasive cleaner (i.e. Soft Scrub, Mr. Clean Magic Erasers, or dishwasher soap) and gentle pressure.

Durability

Quartz is very durable.  It is very impact-resistant.  However, with the right force and angle of impact, quartz can chip or break.  Do not stand on your countertop or bang items against it.  Use care when placing large or heavy objects on your countertops.

Cleaning & Regular Maintenance

Cleaning your marble or travertine countertops after each use (or at least daily) is recommended. Use warm, soapy water or any ammonia-free and bleach-free cleaning solution to wipe up dirt, spills, or any other residue.  Feel free to also use any product specifically marketed as a marble cleaner or marble-safe product.  You can also ask us about our 3-in-1 “Cleaner, Protecter, Polisher”, available for purchase!

Sealing

In order to help protect your marble, a sealer solution applied (either the standard 1-year or upgraded 15-year option, depending on your selection) at the time of fabrication.  The sealer prevents liquid absorption and staining.  If you select the standard 1-year sealer, you must remember to re-seal the stone one year after our factory sealer was applied.  A properly applied sealer will cause water to bead up on the surface of the stone, rather than penetrate the stone.

Heat

Marble and travertine are heat-resistant stones.  This gives you the ability to place hot pots directly on the surface. However, it is best practice to use a heat trivet as extra protection.  As with any product, marble and travertine are not indestructible.

Scratching

Marble and travertine are very prone to scratching.  Avoid using sharp knives and other sharp objects directly on your countertops.  Also avoid dragging or rubbing coarse/sharp items across your countertop. When cutting/chopping, it is best practice to use a cutting board.  Expect that your natural marble or travertine countertops will show signs of wear and tear with time.

Staining & Etching

Marble and travertine are very porous stones, thus susceptible to staining and etching.  Etching is when a very acidic or basic product erodes the minerals in the stone, thus creating a dull spot.  Sealer helps prevent liquid absorption, thus preventing staining; but it does not always prevent etching.  Thus, it is best practice to clean up liquid spills immediately, especially spills such as coffee, red wine, vinegar, lemon juice, or strong soaps and detergents.  If you begin to notice discoloration or watermarks on your marble or travertine surface, please contact us as soon as possible.

Durability

Marble and travertine can chip or break if impacted by a heavy object.  Do not stand on your countertop or bang items against it.  Use care when placing large or heavy objects on your countertops.

Cleaning & Regular Maintenance

Cleaning your quartzite countertops after each use (or at least daily) is recommended. Use warm, soapy water or any ammonia-free and bleach-free cleaning solution to wipe up dirt, spills, or any other residue.  Feel free to also use any product specifically marketed as a quartzite cleaner or quartzite-safe product.  You can also ask us about our 3-in-1 “Cleaner, Protecter, Polisher”, available for purchase!

Sealing

In order to help protect your quartzite, a sealer solution applied (either the standard 1-year or upgraded 15-year option, depending on your selection) at the time of fabrication.  The sealer prevents liquid absorption and staining.  If you select the standard 1-year sealer, you must remember to re-seal the quartzite one year after our factory sealer was applied.  A properly applied sealer will cause water to bead up on the surface of the stone, rather than penetrate the stone.

Heat

Quartzite is a heat-resistant stone.  This gives you the ability to place hot pots directly on the surface. However, it is best practice to use a heat trivet as extra protection.  As with any product, quartzite not indestructible.

Scratching

Quartzite is a dense, durable stone; however, some quartzites are susceptible to scratching.  Avoid using sharp knives and other sharp objects directly on your countertops. When cutting/chopping, it is best practice to use a cutting board.

Staining

Quartzite is a dense stone, thus making it more resistant to staining; however, liquids can still penetrate the surface if allowed to sit for long enough.  Sealer helps prevent liquid absorption.  It is best practice to clean up liquid spills immediately, especially spills such as coffee, red wine, vinegar, lemon juice, or strong soaps and detergents.  If you begin to notice discoloration or watermarks on your quartzite, please contact us as soon as possible.

Durability

Quartzite can chip or break if impacted by a heavy object.  Do not stand on your countertop or bang items against it.  Use care when placing large or heavy objects on your countertops.

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